ASL®

ASL (Application Services Library) is a vendor independent public domain library for the implementation of application management.

BiSL®

BiSL (Business Information Services Library) is a vendor independent public domain library for the implementation of business information management.

BiSL® Next

BiSL® Next is the next generation of BiSL, to improve business performance through better use of information and technology.

Nov 29-30, 2016: BiSL at the itSMF Japan annual conference in Tokyo

After having given an introduction to the BiSL® framework for business information management at the itSMF conference in 2014, Mark Smalley had the pleasure of presenting some new perspectives at the 13th conference in 2016. The overarching theme of the conference was how IT service management (ITSM) must transform itself in order to support the greater demands of the digital enterprise.