This is a preview of BiSL ® Next, the next generation of the Business Information Services Library - BiSL. BiSL Next offers guidance for digitally engaged business leaders and those who collaborate with them, with the ultimate goal to improve business performance through better use of information and technology. The white paper gives an introduction on the twelve elements that are the basis of the guidance: four drivers, four domains and four perspectives.
The ASL BiSL Foundation is grateful to almost a hundred members who supported the inaugural phase of this initiative by expressing interest and by actively contributing to the content. This first version is intended to stimulate BIM practitioners to think about how they fulfil their role. If they use the manifesto to improve their way of working, the Foundation hopes that they will share their experience with the broader BIM community and the Foundation. This, in turn, will lead to new versions of the manifesto and a movement of engaged BIM practitioners who help enterprises to realize their business goals by better use of business information and IT.
2015-10 White paper BRMBOK and BiSL.pdf
BRMBOK™ and BiSL® in 3 minutes: maximizing business value from investments in information and technology.
This white paper gives a brief overview of the enhanced opportunities for business value from investments in information and technology that enterprises can unlock by combining BRMBOK™ and BiSL®.
Business Analysis meets Business Information Management!
Business Analysis (BA) and Business Information Management (BIM) are two highly-interconnected fields that contribute to the realization of organizations’ goals. BA and BIM have to collaborate closely in order to address increasingly challenging business conditions. This paper describes the relationship between BA and BIM, comparing two best practice frameworks, Business Analysis Body of Knowledge (BABOK®v2) and the Business Information Services Library (BiSL®)). The paper proposes how to improve the realization of business needs by combining these best practices. The paper was written by a working group comprising members of the IIBA® (International Institute of Business Analysis) Dutch Chapter and the ASL BiSL Foundation.
2015-07 Whitepaper ASL BiSL and Agile - A perfect match v1 2.pdf
When starting an agile way of working in an organization, it turns out that there is little information about connecting agile to traditional departments that use ASL, BiSL and/or ITIL. This ambiguity concerns the organization itself and the roles involved.
In this white paper, Jeroen Venneman, Jan de Vries and Jan Leen van Duijn, have mapped ASL and BiSL processes to agile principles and the other way around. "This may seem to be in conflict", the authors say, "but it revealed the gaps, the overlap and the possible areas where they can strengthen each other."
The goal of this article is to describe the main purposes of ASL, BiSL and Agile and how the three make a perfect match to do your application management and business information management.
In this white paper, Mark Smalley and Dan van Herpen, state that to improve the effectiveness and efficiency of the use of information systems, DevOps principles can be very helpful while executing Business Information Management activities. The term 'ValOps' identifies the area where the business and the IT function should work together to ensure that the users are getting the intended value out of the IT investments.
In this paper, Mark Smalley and Walter Zondervan compare the scope and perspective of the TOGAF 9 and BiSL frameworks and show how they can be used in conjunction to assure that business information management processes are executed effectively and efficiently. However, the authors are no 'framework fundamentalists'.
In 2005, the Business Information Services Library (BiSL) was launched into the public domain as a library for business information management. The library consists of publications describing the process framework for business information management and a large number of best practices, white papers, articles and presentations.
Machteld Meijer and Louk Peters give a clear introduction of this popular framework and discuss topics related to the domain of business information management.
In this paper about Information and Technology, Mark Smalley explores the 'I' in IT and proposes that, while recognizing the intimate relationship of information with technology, information management should be dealt with as a domain in its own right.
In this white paper Mark Smalley has listed 90 questions that 27 world leaders in IT believe that people in IT Service Management should be asking themselves. Ignore more than 600 years of wisdom at your peril!
In this white paper, Machteld Meijer and Mark Smalley compare the scope and perspective of COBIT 5 and BiSL and show how these two frameworks can be used in conjunction to assure that business information management processes are executed effectively and efficiently. Because BiSL provides extensive guidance regarding the content of the processes for demand and use of information and technology, COBIT and BiSL can be regarded as complimentary frameworks, according to the authors.
COBIT also refers explicitly to BiSL's in-depth guidance in the COBIT 5 Enabling Information publication: "A useful reference framework to consult for more detailed management of demand and use of information is the Business Information Services Library (BiSL)".
In this white paper, Mark Smalley shows that: 'People in the IT Service Management domain currently seem very interested in, but confused about, the concept of service catalogue. As a result, the services offered to the customer are often not formulated in terms that the business understands. These poorly described IT services lead to inequality – or asymmetry – in the relationship between business and IT, leading in turn to mistrust and ill-informed decision-making. This paper offers guidance how to structure a service catalogue so that they are more easily understood by the business.'
In this white paper, Mark Smalley shows that: 'More than ever – and rightly so – the business is now in the IT driving seat. But with great power comes great responsibility and, just as the Arab Spring has left countries challenged with creating a new form of government, the business is struggling with how to govern and manage information and IT.' This paper gives insight into BiSL and the responsibilities that the democratized business needs to fulfill in order to get the most value out of information and IT.
'Business IT Relationship Renewal in the Quantum Age of IT'. In this white paper, Charles Araujo states that, like a marriage that has stagnated, the ushering in of The Quantum Age of IT will force both IT and the business to come to the table with open minds and fresh ideas. We must move past a focus on past failures and instead focus on the future in front of us. As we do, we will realize that there is great hope and promise. The opportunity to renew and reinvigorate this relationship is real and immediate. And using BiSL, in conjunction with other frameworks and some good, old-fashioned common sense, we have a real opportunity to finally create the IT-business relationship that we have always needed and deliver the true, lasting value that technology has always promised.
The not-for-profit ASL BiSL Foundation is forming a Leading Coalition for Information Management (IM Coalition) to help put IM on the IT Service Management landscape. The first organizations to join the coalition are itSMF USA, APMG-International, Capgemini Academy Netherlands, Quint Wellington Redwood, Van Haren Publishing and GamingWorks. Others are invited to join!
The Australian Queensland Government defines Information Management (IM) as "the means by which an organization efficiently plans, collects, organizes, uses, controls, disseminates and disposes of its information, and through which it ensures that the value of that information is identified and exploited to the fullest extent". In this white paper, Mark Smalley describes the organizational function of Information Management in terms of its positioning and responsibilities, referencing the Amsterdam Information Model ('9-cubes model') and BiSL.
In this publication, 'Information management, the key that unlocks the value of IT', Paul Wilkinson and Mark Smalley address business IT alignment – or integration – from the perspective of information management. They offer an analysis of the situation, four easily recognizable archetypes and guidance by way of success and failure factors, and interventions.
This white paper addresses questions like:
• How can I show the contribution from BiSL processes to the operating objectives?
• How can I show that activities are implemented within BiSL processes as agreed?
With this white paper, the working group BiSL Metrics provides objective and relevant information that can be used to measure the added value of the implementation of BiSL and of the implementation of activities according to the BiSL framework. The white paper is written especially for professionals and managers working in a business information management and information management domain.
Many organizations are currently busy (re-)configuring the demand side of information provision. BiSL is a usable framework for this purpose. However, questions about how to implement BiSL often arise. In this article, Frank van Outvorst and Henri Huisman look at the implementation of the BiSL body of ideas in an organization, focusing on the starting-points and pre-conditions for applying BiSL.
The reason for publishing a white paper about the BiSL process of Business Data Management (BDM) is the fact that the management of data is becoming increasingly important for many organizations while, at the same time, organizations are wrestling with the implementation and execution of a process such as Business Data Management (BDM). Within these organizations, the importance of data and of this management process is recognized, but organizations are searching for the correct way to implement it. In this white paper, Frank van Outvorst and Hans Pijnenburg, discuss the main problems and offer some help with the practical implementation of the process.
Although the concept of Business Information Management (BIM) dates from the nineteen eighties/nineties, many organizations have only recently become aware of its importance and are actually investing in it. Its implementation is still the subject of much debate. In order to support organizations in this process, the ASL BiSL Foundation organized a session on February 12, 2009, during which experiences were exchanged with the colleagues and interested parties present. In this white paper, Machteld Meijer and Mark Smalley descibe the broad outlines of the results of this session, together with expert commentary from a couple of active members of the foundation who were present on that evening.
In this white paper, Mark Smalley and Paul Wilkinson, prove their statement that 'information management is the key that unlocks the value of IT'. The white paper addresses business IT alignment – or integration – from the perspective of information management. It offers an analysis of the situation, four easily recognizable archetypes and guidance by way of success and failure factors, and interventions.
In this white paper, Mark Smalley states that 'Information management is a corporate responsibility in which IT services play an important role but the weakest link in the chain is usually on the business side of the demand-supply chain. User organizations are still struggling with their responsibilities.' The white paper suggests that user organizations 'might like to take a look at the BiSL framework that addresses information management responsibilities and decide who's responsible for what.'
This white paper 'ITIL® V3 and BiSL: Sound guidance for business IT alignment from a business perspective' is written by Machteld Meijer, Mark Smalley, Sharon Taylor and Candace Dunwoodie and published as Best Management Practice.
The purpose of this paper is to examine the similarities and differences between the Business Information Services Library (BiSL) and the current ITIL® V3 best practice framework. Each framework recognizes added value in the other, and the ASL BiSL Foundation and The Stationery Office (TSO), the publisher of ITIL, have produced this White Paper in order to provide guidance and understanding of the synergy and distinctness of each framework, concluding that 'BiSL and ITIL can be regarded as complementary standards'.
In this white paper, Rick Mans and Mark Smalley share some provocative thoughts about the democratization of the user community and innovative use of social media in application management (ASL) and information management (BiSL).
In this white paper, Mark Smallley introduces 'The Big IT Picture' as a paradigm and instrument to help people who encounter a new IT organization and have difficultly discovering who the players are, what they do, how they’re related and what systems they’re talking about. The Big IT Picture is a way of looking at the situation and asking the right questions and structuring, validating and communicating the answers.
Both ISO/IEC 20000 and ASL offer guidance for IT Service Providers, ISO/IEC 20000 giving broad guidance for IT Service Management and ASL focusing on the Application Management area. In this white paper, Machteld Meijer and Mark Smalley explain the relevance of ASL and BiSL in relation to ISO/IEC 20000. Positioning these three standards in a demand-supply chain illustrates the areas to which they contribute.