These developments have led to a need for professional application management:
Lifecycle of applications
The dependence of organizations on the performance of applications has grown enormously in recent decades. This dependence and the size and complexity of modern applications make the introduction of a new business-critical application a costly and risky undertaking. Replacing applications is often postponed so applications have a longer lifecycle than anticipated and adapting applications that were already adapted several times before, makes management and maintenance of these applications more complex and expensive.
Chain management of applications
Nowadays information technology provides organizations with extra opportunities to work together and to interlink their information systems. In a network the functioning of one application is dependent on the other. Establishing clear responsibilities and ownership, and a good cooperation between the IT management domains are therefore essential.
Outsourcing IT activities decreases the need of organizations to have their own fully equipped IT department. And it pressures the remaining fully equipped IT departments to compete harder with the outside world. Service providers should continuously ensure the enhancement of quality, effectiveness and efficiency of the their processes and results.
Differentiation of service provisioning
The boundaries between service provisioning of standard applications and customized applications have become less clear. The same applies to the difference between development and maintenance. Several new forms of service by application management organizations have derived, such as portal administrator, integrator, package implementer, and this has a huge impact on how processes are implemented and carried out.
Important applications are often huge and replacement costs are substantial. This means that active monitoring of investments in applications and infrastructure is of great importance. When we look at the life cycle of an application then it turns out that some 25% of the costs is related to the initial development of an application and about 75% is related to the exploitation, maintenance and management of the application.
That’s why ASL!
Professional application management ensures that business processes are optimally supported with information systems throughout the life cycle of those business processes. ASL consists of a framework and a library with best practices. The standardized approach of ASL contributes to the professionalization of the application management organization and facilitates a more efficient and cost effective way of working and contributes to a better understanding between the parties concerned.
Application Services Library ASL ® is a Registered Trademark of ASL BiSL Foundation